Technical Support Engineer (Swedish) in Amsterdam

MintSearch is currently looking for a Technical Support Engineer (Swedish speaking) for the Support team of our international FINTECH client in Amsterdam. This person will operate as a first interface with many of the client’s merchants across the globe, working closely with both the Sales and Account Management teams.The ideal candidate is extremely merchant-focused and highly motivated by team success. Experience in a technology driven company is a definite plus.

 Responsibilities:

  • Support: provide Tier 1 support to merchants and provide troubleshooting and technical support via phone, web-based tools and email.
  • Consulting: Advise merchants regarding the best implementation practices and also address specific merchants issues.

Qualifications:

  • Background: solid experience in problem analysis and resolution of software problems.
  • Technical: affinity with internet technologies and knowledge of customer relations technical processes (such as SQL / HTML / JavaScript / PHP)
  • Creative: the candidate will be innovative, have strong problem solving capabilities and is able to adapt to new processes and procedures quickly while dealing with many varied technical support requests.
  • Independent: this person will also be committed, flexible, and will have demonstrated an ability to maintain high levels of productivity with minimal supervision.
  • Programming: abilities to write scripts, PHP of Java code is a plus.
  • Language: fluent in English and Swedish, additional language(s) are highly valued.
  • Writing: strong written and verbal communication skills.

What does our client offer?
The organisation offers a competitive salary and great career opportunities within the global FINTECH industry. Become part of an international and innovative work environment and take your career to the next level.

Interested?
We welcome your application with CV and motivation letter. You can send it to Manuela Willemsen-Lantos at MintSearch via manuela@mintsearch.nl For more information you can also contact us at +31(0)652055672.

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